Cristalle Hayes Therapy Experienced Psychotherapist (UKCP) in Mayfair, Central London

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Frequently Asked Questions

What is psychotherapy?

Psychotherapy is a talking therapy which gives you the opportunity to explore whatever is on your mind in a safe and confidential environment. As a therapist, I am trained in listening to you without bringing in my preconceived ideas and judgements. Therapy is about allowing you to describe and clarify your experience and challenge any unhelpful thoughts and behaviours with the view to seeking out other possible ways of living. Therapy isn't about telling you what to do and giving you advice. It is more about allowing yourself to the time and space to figure things out with my support.

What are your fees?

My fee is £95 per session in Mayfair and £65 per session in Finchley. You may pay on the day by cash or bank transfer.

What happens next?

If you do decide that you would like to book a consultation then the next step is to get in touch. You may email, text or call me. I will respond as soon as I am available. Once we have got in touch I will offer you a consultation session at a mutually convenient time. The purpose of the consultation session is to explore what you feel you want from therapy and how you would like to proceed. There is absolutely no expectation for you to continue with me and I am happy to refer you on to other therapists. It is important that you feel comfortable enough with your therapist. The consultation session will last for 50 minutes and will cost £95.

When can I see you?

You can come to my therapy practice, either in Mayfair or in Finchley depending on which location is most convenient for you.

Is therapy confidential?

Everything in therapy is confidential unless I believe there to be a serious risk of harm to yourself or to others. In that case and with your awareness I am bound by law to break confidentiality. This will be to your emergency contact.

What is your cancellation policy?

I have a 48 hour cancellation policy. Cancellations of less than 48 hours will be charged the full fee.

For more information please explore these links.

United Kingdom Counselling and Psychotherapy Registering Body

Society of Existential Psychotherapy

British Association for Counselling and Psychotherapy


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